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At 95jk, your account data belongs to you — we collect only what is needed to run your account, process transactions through routes like bKash and Bank Transfer, and keep your session secure. Access to our platform and the application of this policy depends on your local law and eligible regions.
We collect the information you give us when you open an account — name, contact details and the payment method you choose, whether that is bKash or Bank Transfer. We also record session data such as device type, browser, and the pages you visit inside the lobby. This helps us deliver the correct version of the site to your mobile browser and route support questions to the right team. Transaction records tied to your bKash deposit or Bank Transfer are kept for as long as your account is active and for the period required by applicable financial record-keeping rules. We do not sell your personal data to third parties. We may share limited data with service providers who help us run the platform — for example, identity verification or fraud detection partners — but only under agreements that restrict how they use it. Where you access 95jk from Bangladesh, this policy applies to your account activity on the site. Whether access is permitted in your location depends on your local law and eligible regions. If you are unsure about your eligibility, we recommend checking the terms page or contacting support before proceeding.
This policy applies to all data processed through 95jk's own platform. It does not extend to third-party websites linked from our lobby or to payment networks such as bKash and Bank Transfer, which operate under their own privacy terms. Where a section of the platform involves a studio like Habanero or PG Soft delivering game content, their in-game data practices are governed separately. We describe below the four areas this policy directly addresses.
Data you enter during login and registration — email, contact detail and any identity document submitted for verification — is covered fully by this policy. We control how it is stored, who can view it and when it is removed.
Payment context recorded at our end — the fact that a bKash or Bank Transfer transaction was initiated, its amount and status — falls inside this policy. The payment network's own record of that transaction is outside our direct control.
Browsing behaviour on 95jk — lobby pages visited, game categories opened, session duration — is tracked by our own cookies and analytics tools. You can adjust cookie preferences through the notice shown on your first visit to the site.
Game studios, payment processors and external analytics tools connected to 95jk operate under their own data terms. We link to those terms where available. Our policy does not override or replace them for data those services collect independently.
You have practical choices about the data 95jk holds on your account. You can ask us to show you the personal details recorded against your account, and if anything is incorrect — a name spelling, a contact number, or a linked payment method — you can request a correction through the account settings page or by contacting support directly. If you believe data is being held without a valid reason, you can raise that with us in writing and we will respond with what we hold and why. Closing your account does not automatically erase all records — some transaction data is kept to meet financial compliance requirements. We explain what is retained and for how long when you submit a closure request. For any question about data you cannot resolve through account settings, the support contact paths in the section below are the right starting point.
Open the account settings area in your signed-in session. The personal details tab shows the information currently saved. If something looks wrong, use the edit fields shown there or raise it with support.
Name, contact and payment method details can be updated through account settings. For changes that require identity re-verification, support will walk you through the steps shown in the account verification section.
If you want to know exactly what we hold, or why a particular piece of data is being kept, send your question to the privacy contact route listed in the support section below. We respond with the specific data in question, not a generic reply.
You can ask for your account to be closed at any time by contacting support. We will explain what data is removed immediately and what is retained under our record-keeping obligations before confirming the closure.
If you have a specific question about how 95jk handles your data, the three contact routes below are the ones to use. Do not share account passwords or full payment credentials through any of these channels — support can verify your identity through your registered contact detail alone.
The live chat window is accessible from the main site once you are signed in. Use it for questions about what data is stored on your current session, or to flag an account detail that needs correcting. The chat team will escalate data-specific requests to the right internal contact.
For written privacy requests — including data access, correction or closure — email is the preferred route. Send your request to the support address published in the site's contact section. Include your registered contact detail so we can locate your account without asking for sensitive credentials.
The help centre linked from the footer covers common privacy questions, including how to update bKash or Bank Transfer details and what happens to records when you close an account. Check there first — many questions are answered without needing to contact support directly.
The way we handle account and payment data reflects the practical steps we take to keep it accurate, limited and accessible only to the right people. Each of the four areas below describes a specific practice — not a general commitment — that you can verify through your own account or through a direct support question.
We use cookies to remember your login session, track which game categories you browse and measure how pages load on mobile. The cookie notice on your first visit lets you accept or adjust non-essential tracking. Functional cookies required for login cannot be switched off without ending the session.
Password storage uses one-way hashing — we cannot read your password, only verify it. Sensitive account actions, including changing a linked bKash number or requesting a Bank Transfer, require re-authentication through the step shown in your account security tab.
Active account data is kept for as long as your account remains open. After closure, personal details are removed from active systems within the period stated in the closure confirmation. Transaction records tied to bKash deposits or Bank Transfers are held for the duration required by applicable financial rules.
Access to personal account data is limited to staff roles that need it to process a request or investigate an account issue. We do not give broad internal access to payment history or identity documents. If you want to know which team handled a specific request, you can ask support to confirm.
Below are the questions we receive most often about how this policy works. If your question is not answered here, the support contact routes in the section above are the right next step.
We collect the details you enter during registration — typically your name, email address and contact number. When you add a payment method such as bKash or Bank Transfer, we record the reference needed to process transactions. We do not collect more than is required to run and verify your account.
Yes. Open the account settings section in your signed-in session to view the personal details currently saved. For a full data summary including transaction records, send a written request to the support email address published in the contact section. We will respond with the specific data held, not a template reply.
Most details — contact number, email and linked payment methods like bKash — can be edited directly in account settings. Changes that require identity re-verification, such as a name correction, need you to contact support with the relevant document. The verification steps are shown inside the account section.
We share limited data with service providers who help us run the platform, including identity verification and fraud detection partners. Those partners operate under contracts that restrict how they use the data. We do not sell your data. Payment networks like bKash handle their own records under their own privacy terms.
Personal profile details are removed from active systems within the period confirmed in your closure notice. Transaction records — including bKash deposit and Bank Transfer logs — are kept for the duration required by financial record-keeping rules. We explain what is retained before confirming any closure request.
We use cookies to maintain your login session, remember lobby preferences and measure page performance on mobile. Non-essential cookies can be adjusted through the cookie notice shown on your first visit. Functional cookies tied to your active login session cannot be disabled without logging you out.